Hospital parking plays a very critical role when it comes to caring for both the sick and their loved ones. When you arrive at the hospital to see your sick friend or relative, you are already feeling uneasy. If then you face challenges at the parking lot, most probably, your problems will escalate. Your hospital experience begins the moment you enter the hospital compound. Dealing with an expert at the parking lot is what you badly need. Therefore, this article shares the importance of hospitals working with professional parking attendants and what their patients and visitors stand to benefit.
As a hospital, when you sort the services of professional parking attendants, you pride yourself in offering the best experience to anyone who enters your gates for whatever reason. These are experts with the current technology needed to improve service delivery, transparency and efficiency. The hospital parking management is vital, to say the least. It is a big department that if it was left in the hands of the hospital management can be quiet overwhelming. Hence, the need to involve experts who have the best facilities to capture the necessary data. A hospital with experts handling the parking area is in a better position to focus on other matters in the facility. Besides, family members or friends would want their kin to be admitted to a medical facility where they know they won’t be harassed whenever they visit him/her.
Why involve parking professionals in a hospital
There are so many reasons why professional parking attendants are vital in a medical facility. Apart from just parking the vehicles, these people play multiple roles such as offering directions which makes it easier for someone new to navigate and helping those who are physically challenged. In general, they help the visitors feel welcomed and their needs well are taken care of. Other benefits of having qualified parking attendants include:
1. Safety
How would you react if you went to visit your best friend in the hospital and when leaving you to realize your car has been broken into or better still vanished? It would be devastating, to say the least. Such an experience is likely to stop you from going back to that hospital or recommending it to anyone else. But when you know your car is safe, then you are likely to pay attention to your sick friend and have a good time. Knowing your car is protected from vandalism, you will be more calm and relaxed. This is also helpful to the patients. No patient would be happy to know that the people who come to visit them at the hospital are likely to experience losses because the garage they left their car in unattended.
2. Manage parking
If there is no particular person assigned to take charge at the parking area, then commotion is likely to be the order of the day. For instance, employees tend to abuse prime visitors parking spaces. This results in a shortage of parking space and when visitors come, they fail to get a place to park their vehicles. All these parking complaints can be resolved if the hospital involves professional parking directors to man the parking lot. They are well trained to help the hospital create an employees’ parking program to ensure that staff members park their cars at designated areas. Remember these are people who will show up at the hospital at least 6 times a week and a hospital can’t be a hospital without their services. Thus, a place to park their cars is crucial. Besides, they should not ruin the experience of the visitors because these are important people as well. Without them coming to look for the services offered by the medical facility, then they will have no one to serve. In other words, expert parking directors can help both staff and guests in the hospital park their cars without experiencing headaches.
3. Elevate the status of the hospital
A hospital with amazing parking experience will definitely attract a certain social level of clientele. Your doctors and general medical fraternity may be the best in town but when people remember what they will experience at the parking lot, they end up choosing another hospital. However, if the hospital decides to involve professional parking directors, the reputation will change because of the new elegant atmosphere these experts would have created.
Another reason why hospitals benefit from expert parking is the upper hand they get from nearby competitors. Just like any other business out there, hospitals need to conduct things differently if their goal is to maintain the prestigious services they offer their clients and visitors.
4. Long-lasting impression
A hospital is a place where people go with various problems. When visiting a sick relative admitted in the hospital, you are not in your jovial mood. If by any chance you come across someone who is not feeling your pain, then things get out of hand and it is not a surprise if you overreact. That is what happens to people who go to hospitals without proper parking protocol.
Unqualified parking attendants won’t know how to deal with the visitors and it’s even worse if the visitor is in a bad mood. But if a hospital uses a reputable parking service, the guests’ experience will be awesome. They will be welcomed with a pleasant smile and directed accordingly. When leaving, they will also be assisted. The impression the visitors get at the parking space will make that hospital their number one choice. They are likely to go there when sick or even recommend it to their friends and family.
The bottom line
For a hospital to accommodate its patients, visitors and employees, there must be an efficient, safe and adequate parking space. If there is no parking attendant, this proves to be difficult and even the hospital driveways become hectic. Hence, if the hospital management needs to alleviate traffic circulation, then it must involve qualified parking directors. They are in a better position to monitor parking levels and direct visitors to available parking lots.
